I’m sorry to hear your ALIBARBAR vape has stopped working—that can be frustrating, especially if it’s your go‑to device. Let’s run through a few quick checks. The issue is often something simple you can fix yourself.
1. Start with the basics
Is the device fully charged? ALIBARBAR devices like the INGOT 9000, INGOT 15000, and Ice Adjust 12000 are rechargeable. Use the USB‑C port on the bottom. When you plug it in, a small LED light should come on (usually red while charging, green or white when full). If the light doesn’t turn on at all, try a different cable or power adapter.
Is it accidentally locked? Some models have an on/off switch or a child‑lock mechanism (like pressing the button 5 times quickly on button‑activated versions). Double‑check that it isn’t in “off” mode.
2. Airflow & connection checks
Blocked airflow? Blow gently into the mouthpiece without pressing the fire button (if button‑activated) to clear any condensed e‑liquid. Then try drawing normally.
Pod / tank not seated properly? On devices with a removable pod or pre‑filled cartridge, remove it and re‑insert firmly until it clicks. Clean the magnetic contacts with a dry cotton swab if they look dirty or wet.
3. Could it be a genuine fault?
If none of the above helps:
Leaking? If liquid got inside the device, it may have damaged the internal electronics. Check for sticky residue around the base or charging port.
Flashing LED? A blinking light usually means a short circuit, low battery, or the coil is burnt. Try charging fully; if it still blinks, the device may be defective.
What to do next
If your ALIBARBAR device is still under warranty and you bought it from ALIBARBAR VAPE Australia Store, we can help. We stand behind the authenticity and quality of every product we sell. Please reach out to our support team with your order number or proof of purchase—we’ll arrange a replacement or refund if the fault is covered.

If you purchased elsewhere, I’d recommend checking whether the store is an authorised retailer. Counterfeit devices are a real problem in Australia, and they often fail suddenly. For peace of mind, all ALIBARBAR devices sold through our store are sourced directly from authorised distributors, so you always get the real thing.

Sometimes a simple reset (full charge + cleaning contacts) does the trick. Give those steps a try first, and if you’re still stuck, don’t hesitate to let us know. We’re happy to help get you back to a smooth vape.

