We’re sorry to hear your Alibarbar device’s LED display isn’t turning on. This can happen for a few common reasons—most of which are quick to check. Below is a step‑by‑step troubleshooting guide.

1. Check the battery charge
Many Alibarbar models with a display (such as the INGOT 15000 or Ice Adjust 12000) will turn the screen off when the battery is completely drained.
What to do: Connect the device to a reliable Type‑C charger and leave it for at least 10–15 minutes. Watch for any sign of the display lighting up. If the battery was fully empty, it may take a moment for the charging indicator to appear.
2. Ensure the device is not in “stealth” mode
Some Alibarbar devices let you turn the display off while the device still fires.
What to do: Try pressing the fire button quickly 3 or 5 times, or check the user manual for your specific model (INGOT 15000, Ice Adjust, etc.) to see if a button combination toggles the screen. If the device still produces vapour but the screen stays dark, the display may simply be disabled.
3. Inspect for physical or liquid damage
If the device has been dropped, kept in extreme heat (e.g., a car in summer), or exposed to moisture, the internal electronics may have been affected.
What to look for: Cracks on the screen, condensation under the glass, or a sticky/oily feel around the display panel.
4. Test if the device still fires
If the device fires normally but the display is dark, the issue is likely isolated to the screen itself. If the device does not fire at all, the problem may be a deeper electronic fault.
5. Check the authenticity of your device
Counterfeit products often have poor‑quality displays that fail quickly.

What to do: Verify your device’s authenticity using the scratch‑off code on the box at the official ALIBARBAR website. If you purchased from us at ALIBARBAR VAPE Australia Store , you can be confident you’ve received a genuine product—our entire range is sourced directly from authorised distributors.
Still not working?
If the device is within its warranty period and you bought it from our store, please reach out to our support team with your order number. We’ll arrange a replacement or refund for verified manufacturing faults. You can also stop by our physical location if you’re local.
Need a replacement?
Browse our full range of devices with vibrant, reliable displays:
INGOT 15000 (15,000 puffs) – smart display, dual mesh
Ice Adjust 12000 – adjustable airflow + display
For further assistance, feel free to reply here or contact our team through the website. We’re always happy to help keep your experience smooth and hassle‑free.

